Regarding delivery and inquiries during the New Year holidays

Thank you for your continued patronage of ZINZO.

Please be aware of the following regarding our operations during the New Year holidays.

■ Regarding delivery of ordered items

Our logistics base will be closed on the following days. We apologize for any inconvenience caused and ask for your understanding that we will not be able to ship products during the following periods.

Closed: December 27th (Friday) - January 5th (Sunday)

For orders placed after Friday, December 27th, we will ship your order starting from Monday, January 6th.

*We expect distribution volumes to be very congested from Friday, December 20th onwards, so please place your order well in advance.

*Please note that delivery may be delayed due to road congestion or other delivery circumstances.

■ Regarding inquiries

We will be closed from Saturday, December 28th to Sunday, January 5th.

Inquiries received during the above period will be answered in order starting from Monday, January 6th.

*Business hours (weekdays 11:00~18:00)

We will do our best to get back to you as soon as possible, but please understand that if we receive a large number of inquiries, you may have to wait.

We apologize for any inconvenience this may cause, and we appreciate your understanding and cooperation.